Privacy Policy
JAY TOURS AND TRAVELS
Last updated: 9 October 2026
1. Information We Collect
When you make a travel booking or enquiry, we may collect your name, mobile number, route, journey date, pickup and drop locations, seat number, and booking status or reference, where applicable.
2. How We Use Your Information
We use booking information to manage reservations, check seat availability, contact customers about their journey, and respond to booking enquiries.
3. Data Storage
Booking information may be stored using Firebase services to operate and manage our booking system.
4. Sharing of Information
We do not sell customers' personal information. Information may be accessed by authorised personnel or relevant service providers when necessary to operate the booking service, or where required by law.
5. Online Payments
This website does not currently provide an online payment facility. Please contact us directly for information about fares and payment arrangements.
6. Data Security and Retention
We take reasonable steps to protect booking information. Information is retained only as needed for booking management, legitimate business purposes, and applicable legal requirements.
7. Your Requests
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
8. Contact Us
For privacy-related questions, contact JAY TOURS AND TRAVELS through our official contact channels.